Customer Support

Fluent Support integration for Noptin

Use Fluent Support activity to start Noptin automations, or choose a supported Fluent Support action as the next step.

See plans and pricing See what you can do ↓

Fluent Support

Noptin

Noptin is installed on 15,000+ websitesSee what users say

More ways to use it

What Fluent Support provides

Grow your email list

Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Automated Tagging

Automatically tag or untag your subscribers when they open tickets on your site.

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a closed Fluent Support ticket is reopened.
When a customer or agent replies to a Fluent Support ticket.

Actions

Create a Fluent Support ticket, finding or creating the customer by email.
Close an existing Fluent Support ticket.
Reopen an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.

Explore connections

Connect Fluent Support to another tool

Fluent Support + Agile CRM

When a new Fluent Support ticket is opened → tag a subscriber in Agile CRM.

See how to connect them →

Fluent Support + Google Sheets

When a customer or agent replies to a Fluent Support ticket → add or update a row in Google Sheets.

See how to connect them →

Fluent Support + Customerly

When a customer or agent replies to a Fluent Support ticket → create or update a user / lead in Customerly.

See how to connect them →

Fluent Support + Slack

When a customer or agent replies to a Fluent Support ticket → send a message to a Slack channel or user.

See how to connect them →

Automations

Example automations

These are examples. Available fields depend on the event and the choices on your site or connected account.

Create a Fluent Support ticket, finding or creating the customer by email when someone replies to someone else's comment

When someone replies to someone else's comment
Create a Fluent Support ticket, finding or creating the customer by email.

Create a Fluent Support ticket, finding or creating the customer by email when a listing is published

When a listing is published
Create a Fluent Support ticket, finding or creating the customer by email.

Add a contact to a Mailing List in SendPulse when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Add a contact to a Mailing List in SendPulse

Add a user to an access group when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Add a user to an access group

Add a record to an Object in Attio when a new Fluent Support ticket is opened

When a new Fluent Support ticket is opened.
Add a record to an Object in Attio

Create or update a contact in VerticalResponse when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Create or update a contact in VerticalResponse

Create a support ticket in Fluent Support from a JetFormBuilder submission

When a specific JetFormBuilder form is submitted.
Create a Fluent Support ticket, finding or creating the customer by email.

Choose a support request form and use the submission trigger. In Ticket > Create, keep Customer Email mapped to [[email]], enter a fixed Ticket Title such as New support request, and build Ticket Content from the relevant submission merge tags. Select a Business Inbox if the default is unsuitable. The action finds or creates the customer by email; review the message fields before enabling the rule.

Add a contact to an Object in Salesforce when a new Fluent Support ticket is opened

When a new Fluent Support ticket is opened.
Add a contact to an Object in Salesforce

Tag a contact in Birdsend when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Tag a contact in Birdsend

Choose the tag in the action settings. Turn on the create-new-contact option if the contact does not exist yet.

Start here

Set up Fluent Support with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
Install and set up Fluent Support on your WordPress site.
Create an automation rule starting with an event from Fluent Support, choose what happens next, then run a test.

See how to install a premium extension.

How to install the Noptin newsletter plugin