Fluent Support Marketing Automation

Run automations when support tickets are opened, closed, reopened, or replied to; manage existing tickets; and subscribe customers from the ticket form.

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Grow your email list

Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Automated Tagging

Automatically tag or untag your subscribers when they open tickets on your site.

Automate Fluent Support

You can combine any triggers and actions to create automation rules that save you time.

Triggers

Noptin Subscribers

When a subscriber is tagged
When a subscriber's status is set to bounced
When a subscriber is created
When a subscriber is imported into Noptin
When a subscriber clicks on a link in an email
When a subscriber opens an email campaign
When a subscriber's status is set to pending email confirmation
When a Noptin subscriber is untagged
When a subscriber is created or updated
When a subscriber's status is set to subscribed
When a subscriber's status is set to unsubscribed

Misc

When a generated coupon code is used
When someone leaves a comment
When someone replies to someone else's comment
When a post, page, or any custom post type is deleted
When a post, page, or any custom post type is published
When a post is unpublished
When a webhook is received

Fluent Support

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a closed Fluent Support ticket is reopened.
When a customer or agent replies to a Fluent Support ticket.

View all triggers

Actions

Noptin Subscribers

Tag a subscriber
Create or update a subscriber
Delete a subscriber
Untag a subscriber
Unsubscribe a subscriber
Update a subscriber field
Updates a subscriber's email confirmation status
Updates a subscriber's source
Updates a subscriber's status

Emails

Send an automated email
Add to an email sequence or course. If the contact is already in the sequence, they will be resumed from where they are or were.
Remove from an email sequence or course.

Misc

Create or update a post, page, or any custom post type
Delete a post, page, or any custom post type
Send a webhook or API request

Fluent Support

Close an existing Fluent Support ticket.
Reopen an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.

View all available actions

Sample Automation Rules

Explore sample automation rules to streamline your connection.

Noptin Subscribers

Tag a subscriber when a generated coupon code is used.

Delete a subscriber when a Fluent Support ticket is closed.

Create or update a subscriber when a generated coupon code is used.

Emails

Send an automated email when a subscriber is tagged.

Remove from an email sequence or course when a Noptin subscriber is untagged.

Add to an email sequence or course when a subscriber is tagged.

Misc

Create or update a post, page, or any custom post type when a subscriber is tagged.

Send a webhook or API request when a subscriber is tagged.

Create or update a post, page, or any custom post type when a subscriber is created.

Fluent Support

Reply to an existing Fluent Support ticket as a support agent when a subscriber is tagged.

Close an existing Fluent Support ticket when a Noptin subscriber is untagged.

Reply to an existing Fluent Support ticket as a support agent when a subscriber is created.

Ready to get started?

You can automate Fluent Support in 3 simple steps.

First, go ahead and install Noptin.

Next, install the Fluent Support add-on.

Finally, create any needed automation rules or automated emails.

Save money

You can also connect Fluent Support to your favourite CRM or newsletter at no extra cost to you. All Noptin plans give you access to 103 add-ons and integrations that you can download freely from your account. This saves you money since you don’t have to purchase a separate add-on for each service you use.