WordPress Comments → Fluent SupportEvents and actions

Use WordPress Comments events to automate Fluent Support

Choose an event from WordPress Comments to start an automation, then choose from the Fluent Support actions listed below. The action settings show what information you need to provide.

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Fluent Support events and actions

Fluent Support

4 events · 3 actions

View events and actions

Events

  • When a new Fluent Support ticket is opened.
  • When a Fluent Support ticket is closed.
  • When a closed Fluent Support ticket is reopened.
  • When a customer or agent replies to a Fluent Support ticket.

Actions

  • Close an existing Fluent Support ticket.
  • Reopen an existing Fluent Support ticket.
  • Reply to an existing Fluent Support ticket as a support agent.

Available in Noptin

WordPress Comments events

Comments

1 event

  • When someone leaves a comment

Replies

1 event

  • When someone replies to someone else's comment

About this connection

How the two tools fit together

WordPress Comments: Add a newsletter subscription checkbox to WordPress comment forms, allowing visitors to subscribe when they leave a comment.

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Start here

Set up WordPress Comments and Fluent Support with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
  3. Install and set up WordPress Comments and Fluent Support on your WordPress site.

See how to install a premium extension.

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Put it together

Set up the automation in WordPress

  1. Choose an event from WordPress Comments to start the automation.
  2. Choose an action from Fluent Support in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

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