FluentCommunity → Fluent SupportEvents and actions

Automate FluentCommunity and Fluent Support together

Use FluentCommunity events to run Fluent Support actions, or Fluent Support events to run FluentCommunity actions. Explore both lists below to choose a workflow.

Already using Noptin? Learn how to create an automation rule.

FluentCommunityFluentCommunityFluent SupportFluent Support
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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Create a Fluent Support ticket, finding or creating the customer by email when a user joins a space

  1. FluentCommunityWhen a user joins a space
  2. Fluent SupportCreate a Fluent Support ticket, finding or creating the customer by email.

Supported triggers and actions

Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.

When this happens (5)

  • FluentCommunityWhen a user joins a space
  • FluentCommunityWhen a user leaves a space
  • FluentCommunityWhen a user enrolls in a course
  • FluentCommunityWhen a user completes a course
  • FluentCommunityWhen a user leaves a course

Do this (5)

  • FluentCommunityCreate a post in a FluentCommunity space
  • FluentCommunityAdd a user to a space
  • FluentCommunityRemove a user from a space
  • FluentCommunityEnroll a user in a course
  • FluentCommunityRemove a user from a course
View all triggers and actions (20)

When this happens (6)

  • Fluent SupportWhen a new Fluent Support ticket is opened.
  • Fluent SupportWhen a Fluent Support ticket is closed.
  • Fluent SupportWhen a customer or agent replies to a Fluent Support ticket.
  • FluentCommunityWhen a user creates a post in a space
  • FluentCommunityWhen a user completes a lesson
  • Fluent SupportWhen a closed Fluent Support ticket is reopened.

Do this (4)

  • Fluent SupportCreate a Fluent Support ticket, finding or creating the customer by email.
  • Fluent SupportClose an existing Fluent Support ticket.
  • Fluent SupportReply to an existing Fluent Support ticket as a support agent.
  • Fluent SupportReopen an existing Fluent Support ticket.

About this connection

How the two tools fit together

FluentCommunity: A complete community platform with courses, spaces, and member management for WordPress.

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Start here

Set up FluentCommunity and Fluent Support with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for FluentCommunity and Fluent Support from Noptin → Extensions. How to activate your license.
  3. Install and set up FluentCommunity and Fluent Support on your WordPress site.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from FluentCommunity to start the automation.
  2. Choose an action from Fluent Support in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect FluentCommunity and Fluent Support?

Build the automation in your WordPress dashboard with Noptin.

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