Create a Fluent Support ticket, finding or creating the customer by email when a user joins a space
When a user joins a space
Create a Fluent Support ticket, finding or creating the customer by email.
FluentCommunity → Fluent SupportEvents and actions
Automate FluentCommunity and Fluent Support together
Use FluentCommunity events to run Fluent Support actions, or Fluent Support events to run FluentCommunity actions. Explore both lists below to choose a workflow.
Already using Noptin? Learn how to create an automation rule.
FluentCommunity→Fluent Support
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Automations
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Available in Noptin
FluentCommunity events and actions
Spaces
3 events · 3 actions
View events and actions
Events
- When a user joins a space
- When a user leaves a space
- When a user creates a post in a space
Actions
- Create a post in a FluentCommunity space
- Add a user to a space
- Remove a user from a space
Courses
3 events · 2 actions
View events and actions
Events
- When a user enrolls in a course
- When a user completes a course
- When a user leaves a course
Actions
- Enroll a user in a course
- Remove a user from a course
Lessons
1 event
- When a user completes a lesson
Available in Noptin
Fluent Support events and actions
Fluent Support
4 events · 4 actions
View events and actions
Events
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a closed Fluent Support ticket is reopened.
- When a customer or agent replies to a Fluent Support ticket.
Actions
- Create a Fluent Support ticket, finding or creating the customer by email.
- Close an existing Fluent Support ticket.
- Reopen an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
About this connection
How the two tools fit together
FluentCommunity: A complete community platform with courses, spaces, and member management for WordPress.
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
Start here
Set up FluentCommunity and Fluent Support with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for FluentCommunity and Fluent Support from Noptin → Extensions. How to activate your license.
- Install and set up FluentCommunity and Fluent Support on your WordPress site.
How to install the Noptin newsletter plugin
Put it together
Set up the automation in WordPress
- Choose an event from FluentCommunity to start the automation.
- Choose an action from Fluent Support in the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
Ready to connect FluentCommunity and Fluent Support?
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