Award points to a customer when a new Fluent Support ticket is opened
When a new Fluent Support ticket is opened.
Award points to a customer
Fluent Support → WPLoyaltyEvents and actions
Automate Fluent Support and WPLoyalty together
Use Fluent Support events to run WPLoyalty actions, or WPLoyalty events to run Fluent Support actions. Explore both lists below to choose a workflow.
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Fluent Support→WPLoyalty
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Automations
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Supported triggers and actions
Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.
When this happens (5)
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a customer or agent replies to a Fluent Support ticket.
- When points are awarded to a customer
- When a customer's loyalty level changes
Do this (5)
- Create a Fluent Support ticket, finding or creating the customer by email.
- Close an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
- Award points to a customer
- Deduct points from a customer
View all triggers and actions (12)
When this happens (1)
- When a closed Fluent Support ticket is reopened.
Do this (1)
- Reopen an existing Fluent Support ticket.
No matching triggers or actions.
About this connection
How the two tools fit together
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
WPLoyalty: Loyalty Rules and Referrals for WooCommerce. Turn your hard-earned sales into repeat purchases by rewarding your customers and building loyalty.
Start here
Set up Fluent Support and WPLoyalty with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for Fluent Support and WPLoyalty from Noptin → Extensions. How to activate your license.
- Install and set up Fluent Support and WPLoyalty on your WordPress site.
How to install the Noptin newsletter plugin
Put it together
Set up the automation in WordPress
- Choose an event from Fluent Support to start the automation.
- Choose an action from WPLoyalty in the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
Ready to connect Fluent Support and WPLoyalty?
Build the automation in your WordPress dashboard with Noptin.
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