Fluent Support → Constant ContactEvents and actions

Use Fluent Support events to automate Constant Contact

Choose an event from Fluent Support to start an automation, then choose from the Constant Contact actions listed below. The action settings show what information you need to provide.

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Fluent Support

Constant Contact

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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Tag a contact in Constant Contact when a new Fluent Support ticket is opened

When a new Fluent Support ticket is opened.
Tag a contact in Constant Contact

Choose the tag in the action settings. Turn on the create-new-contact option if the contact does not exist yet.

Create or update a contact in Constant Contact when a new Fluent Support ticket is opened

When a new Fluent Support ticket is opened.
Create or update a contact in Constant Contact

Add a contact to a list in Constant Contact when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Add a contact to a list in Constant Contact

Tag a contact in Constant Contact when a closed Fluent Support ticket is reopened

When a closed Fluent Support ticket is reopened.
Tag a contact in Constant Contact

Supported triggers and actions

Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.

When this happens (4)

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a customer or agent replies to a Fluent Support ticket.
When a closed Fluent Support ticket is reopened.

Do this (6)

Create a Fluent Support ticket, finding or creating the customer by email.
Close an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.
Create or update a contact in Constant Contact
Remove a contact from Constant Contact
Add a contact to a list in Constant Contact

View all triggers and actions (14)

Search triggers and actions

Do this (4)

Remove a contact from a list in Constant Contact
Tag a contact in Constant Contact
Remove a tag from a contact in Constant Contact
Reopen an existing Fluent Support ticket.

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Constant Contact: Constant Contact is an email marketing service that provides small businesses with tools to create and manage email campaigns, social media marketing, and other online marketing efforts to engage customers and grow their audience.

What information can you send?

Connect Constant Contact, then fill in the contact details it asks for. The available fields depend on your account.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site. Lists, tags, and custom fields depend on the connected Constant Contact account and the audience selected.

Start here

Set up Fluent Support and Constant Contact with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support and Constant Contact from Noptin → Extensions. How to activate your license.
Install and set up Fluent Support on your WordPress site. Connect Constant Contact in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

Choose an event from Fluent Support to start the automation.
Choose an action from Constant Contact in the list above and fill in its required settings.
Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and Constant Contact?

Build the automation in your WordPress dashboard with Noptin.

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