Automate Fluent Support and Easy Digital Downloads

You can combine any triggers and actions to create automation rules that save you time.

Triggers

Fluent Support

  • When a new Fluent Support ticket is opened.
  • When a Fluent Support ticket is closed.
  • When a closed Fluent Support ticket is reopened.
  • When a customer or agent replies to a Fluent Support ticket.

Orders

  • When an EDD order is created
  • When an EDD payment is pending
  • When an EDD payment is processing
  • When an EDD payment is complete
  • When an EDD payment is refunded
  • When an EDD payment is partially refunded
  • When an EDD payment is revoked
  • When an EDD payment fails
  • When an EDD payment is abandoned

Customers

  • When an EDD customer is created

Email Addresses

  • When an EDD email address is added to a customer

Discounts

  • When an EDD discount code is created
  • When an EDD discount code is used
  • When an EDD discount code is activated
  • When an EDD discount is de-activated
  • When an EDD discount expires
  • When an EDD discount is deleted

Downloads

  • When an EDD download is created
  • When an EDD download is bought or refunded
  • When an EDD download is deleted

View all triggers

Actions

Fluent Support

  • Close an existing Fluent Support ticket.
  • Reopen an existing Fluent Support ticket.
  • Reply to an existing Fluent Support ticket as a support agent.

View all available actions

Ready to get started?

You can connect Fluent Support to Easy Digital Downloads 3 simple steps.

First, go ahead and install Noptin.

Next, install the Fluent Support and Easy Digital Downloads add-ons.

Finally, create any needed automation rules or automated emails.

What are you waiting for?

Connect Easy Digital Downloads to Fluent Support Now

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