Create a Fluent Support ticket, finding or creating the customer by email when a donation is completed
When a donation is completed
Create a Fluent Support ticket, finding or creating the customer by email.
Charitable → Fluent SupportEvents and actions
Automate Charitable and Fluent Support together
Use Charitable events to run Fluent Support actions, or Fluent Support events to run Charitable actions. Explore both lists below to choose a workflow.
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Charitable→Fluent Support
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Automations
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Supported triggers and actions
Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.
When this happens (5)
- When a donation is completed
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a customer or agent replies to a Fluent Support ticket.
- When a donation status changes
Do this (5)
- Change the status of a donation
- Create a Fluent Support ticket, finding or creating the customer by email.
- Close an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
- Create or update a campaign
View all triggers and actions (13)
When this happens (1)
- When a closed Fluent Support ticket is reopened.
Do this (2)
- Delete a Charitable campaign
- Reopen an existing Fluent Support ticket.
No matching triggers or actions.
About this connection
How the two tools fit together
Charitable: Fundraising and donation management for WordPress.
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
Start here
Set up Charitable and Fluent Support with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for Charitable and Fluent Support from Noptin → Extensions. How to activate your license.
- Install and set up Charitable and Fluent Support on your WordPress site.
How to install the Noptin newsletter plugin
Put it together
Set up the automation in WordPress
- Choose an event from Charitable to start the automation.
- Choose an action from Fluent Support in the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
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