Bit Social → Fluent SupportEvents and actions

Automate Bit Social and Fluent Support together

Use Bit Social events to run Fluent Support actions, or Fluent Support events to run Bit Social actions. Explore both lists below to choose a workflow.

Already using Noptin? Learn how to create an automation rule.

Bit SocialBit SocialFluent SupportFluent Support
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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Create a Fluent Support ticket, finding or creating the customer by email when Bit Social finishes publishing a Facebook post

  1. Bit SocialWhen Bit Social finishes publishing a Facebook post.
  2. Fluent SupportCreate a Fluent Support ticket, finding or creating the customer by email.

Available in Noptin

Bit Social events and actions

Social Posts

14 events · 1 action

View events and actions

Events

  • When Bit Social finishes publishing a Facebook post.
  • When Bit Social finishes publishing a LinkedIn post.
  • When Bit Social finishes publishing a Discord post.
  • When Bit Social finishes publishing an Instagram post.
  • When Bit Social finishes publishing a Pinterest post.
  • When Bit Social finishes publishing a Threads post.
  • When Bit Social finishes publishing a Tumblr post.
  • When Bit Social finishes publishing an X (Twitter) post.
  • When Bit Social finishes publishing a Google Business Profile post.
  • When Bit Social finishes publishing a TikTok post.
  • When Bit Social finishes publishing a Bluesky post.
  • When Bit Social finishes publishing a Telegram post.
  • When Bit Social finishes publishing a Line post.
  • After Bit Social finishes a publishing run across all selected platforms.

Actions

  • Publish custom content to a selected Bit Social account.

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

  • When a new Fluent Support ticket is opened.
  • When a Fluent Support ticket is closed.
  • When a closed Fluent Support ticket is reopened.
  • When a customer or agent replies to a Fluent Support ticket.

Actions

  • Create a Fluent Support ticket, finding or creating the customer by email.
  • Close an existing Fluent Support ticket.
  • Reopen an existing Fluent Support ticket.
  • Reply to an existing Fluent Support ticket as a support agent.

About this connection

How the two tools fit together

Bit Social: Social media auto-poster and scheduler for WordPress.

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Start here

Set up Bit Social and Fluent Support with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for Bit Social and Fluent Support from Noptin → Extensions. How to activate your license.
  3. Install and set up Bit Social and Fluent Support on your WordPress site.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from Bit Social to start the automation.
  2. Choose an action from Fluent Support in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Bit Social and Fluent Support?

Build the automation in your WordPress dashboard with Noptin.

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