Enroll a user in a Masteriyo course when a customer or agent replies to a Fluent Support ticket
When a customer or agent replies to a Fluent Support ticket.
Enroll a user in a Masteriyo course
Fluent Support → Masteriyo LMSEvents and actions
Automate Fluent Support and Masteriyo LMS together
Use Fluent Support events to run Masteriyo LMS actions, or Masteriyo LMS events to run Fluent Support actions. Explore both lists below to choose a workflow.
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Fluent Support→Masteriyo LMS
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Automations
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Available in Noptin
Fluent Support events and actions
Fluent Support
4 events · 4 actions
View events and actions
Events
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a closed Fluent Support ticket is reopened.
- When a customer or agent replies to a Fluent Support ticket.
Actions
- Create a Fluent Support ticket, finding or creating the customer by email.
- Close an existing Fluent Support ticket.
- Reopen an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
Available in Noptin
Masteriyo LMS events and actions
Courses
4 events · 3 actions
View events and actions
Events
- When a user completes a course
- When a Masteriyo course is published
- When a Masteriyo course is unpublished
- When a Masteriyo course is deleted
Actions
- Enroll a user in a Masteriyo course
- Create or update a Masteriyo course
- Delete a Masteriyo course
Lessons
4 events · 2 actions
View events and actions
Events
- When a user completes a lesson
- When a Masteriyo lesson is published
- When a Masteriyo lesson is unpublished
- When a Masteriyo lesson is deleted
Actions
- Create or update a Masteriyo lesson
- Delete a Masteriyo lesson
Quizzes
4 events · 2 actions
View events and actions
Events
- When a user completes a quiz
- When a Masteriyo quiz is published
- When a Masteriyo quiz is unpublished
- When a Masteriyo quiz is deleted
Actions
- Create or update a Masteriyo quiz
- Delete a Masteriyo quiz
About this connection
How the two tools fit together
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
Masteriyo LMS: Connect Masteriyo LMS courses, lessons, and quizzes to Noptin.
Start here
Set up Fluent Support and Masteriyo LMS with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for Fluent Support and Masteriyo LMS from Noptin → Extensions. How to activate your license.
- Install and set up Fluent Support and Masteriyo LMS on your WordPress site.
How to install the Noptin newsletter plugin
Put it together
Set up the automation in WordPress
- Choose an event from Fluent Support to start the automation.
- Choose an action from Masteriyo LMS in the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
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