Fluent Support → WooCommerceEvents and actions

Automate Fluent Support and WooCommerce together

Use Fluent Support events to run WooCommerce actions, or WooCommerce events to run Fluent Support actions. Explore both lists below to choose a workflow.

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Fluent Support

WooCommerce

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Supported triggers and actions

Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.

When this happens (5)

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a customer or agent replies to a Fluent Support ticket.
When a WooCommerce order is paid
When a WooCommerce order is refunded

Do this (5)

Create a Fluent Support ticket, finding or creating the customer by email.
Close an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.
Change the status of a WooCommerce order
Add or update a custom field on a WooCommerce order

View all triggers and actions (53)

Search triggers and actions

When this happens (32)

When a customer abandons their cart
When a customer's lifetime value surpasses a certain amount
When a customer has made a certain number of orders
X days since a customer's last order date
When a subscription's renewal payment completes
When a subscription expires
When a subscription is cancelled
X days before a subscription ends
X days before a subscription renews
X days before a saved card expires
When a product is purchased
When a product is refunded
When a closed Fluent Support ticket is reopened.
When a WooCommerce order is created
When a WooCommerce order is processed via checkout
When a WooCommerce order is deleted
When a WooCommerce order is pending payment
When a WooCommerce order is processing
When a WooCommerce order is held
When a WooCommerce order is completed
When a WooCommerce order is cancelled
When a WooCommerce order has failed
When the trial period for a subscription has reached its end date
When a subscription is suspended
When a subscription's renewal payment fails
When a subscription that was cancelled by a customer or store owner has reached the end of the term covered by the last payment
When a subscription has reached its end date
When a subscription is created
When a subscription is activated
When a product is published
When a product is unpublished
When a product is deleted

Do this (11)

Change the status of a WooCommerce subscription
Add a product line item to a WooCommerce subscription
Remove a product line item from a WooCommerce subscription
Apply a coupon to a WooCommerce subscription
Remove a coupon from a WooCommerce subscription
Reopen an existing Fluent Support ticket.
Add a note to a WooCommerce order
Add or update a custom field on a WooCommerce subscription
Add a note to a WooCommerce subscription
Create or update a product
Delete a product

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

WooCommerce: Send bulk emails to your WooCommerce customers or customers who purchased a specific product.

Start here

Set up Fluent Support and WooCommerce with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
Install and set up Fluent Support and WooCommerce on your WordPress site.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

Choose an event from Fluent Support to start the automation.
Choose an action from WooCommerce in the list above and fill in its required settings.
Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and WooCommerce?

Build the automation in your WordPress dashboard with Noptin.

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