Fluent Support → GeoDirectoryEvents and actions

Automate Fluent Support and GeoDirectory together

Use Fluent Support events to run GeoDirectory actions, or GeoDirectory events to run Fluent Support actions. Explore both lists below to choose a workflow.

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Fluent SupportFluent SupportGeoDirectoryGeoDirectory
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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Create or update a listing when a new Fluent Support ticket is opened

  1. Fluent SupportWhen a new Fluent Support ticket is opened.
  2. GeoDirectoryCreate or update a listing

Supported triggers and actions

Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.

When this happens (5)

  • Fluent SupportWhen a new Fluent Support ticket is opened.
  • Fluent SupportWhen a Fluent Support ticket is closed.
  • Fluent SupportWhen a customer or agent replies to a Fluent Support ticket.
  • GeoDirectoryWhen a listing is published
  • GeoDirectoryWhen a listing is downgraded

Do this (5)

  • Fluent SupportCreate a Fluent Support ticket, finding or creating the customer by email.
  • Fluent SupportClose an existing Fluent Support ticket.
  • Fluent SupportReply to an existing Fluent Support ticket as a support agent.
  • GeoDirectoryCreate or update a listing
  • Fluent SupportReopen an existing Fluent Support ticket.
View all triggers and actions (16)

When this happens (5)

  • GeoDirectoryWhen a listing expires
  • GeoDirectoryWhen a listing is unpublished
  • GeoDirectoryWhen a listing is deleted
  • Fluent SupportWhen a closed Fluent Support ticket is reopened.
  • GeoDirectoryWhen a listing is saved

Do this (1)

  • GeoDirectoryDelete a listing

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

GeoDirectory: Business Directory Plugin for WordPress.

Start here

Set up Fluent Support and GeoDirectory with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
  3. Install and set up Fluent Support and GeoDirectory on your WordPress site.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from Fluent Support to start the automation.
  2. Choose an action from GeoDirectory in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and GeoDirectory?

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