Create or update a listing when a new Fluent Support ticket is opened
When a new Fluent Support ticket is opened.
Create or update a listing
Fluent Support → GeoDirectoryEvents and actions
Automate Fluent Support and GeoDirectory together
Use Fluent Support events to run GeoDirectory actions, or GeoDirectory events to run Fluent Support actions. Explore both lists below to choose a workflow.
Already using Noptin? Learn how to create an automation rule.
Fluent Support→GeoDirectory
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Automations
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Available in Noptin
Fluent Support events and actions
Fluent Support
4 events · 4 actions
View events and actions
Events
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a closed Fluent Support ticket is reopened.
- When a customer or agent replies to a Fluent Support ticket.
Actions
- Create a Fluent Support ticket, finding or creating the customer by email.
- Close an existing Fluent Support ticket.
- Reopen an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
Available in Noptin
GeoDirectory events and actions
Listings
6 events · 2 actions
View events and actions
Events
- When a listing is saved
- When a listing is published
- When a listing is downgraded
- When a listing expires
- When a listing is unpublished
- When a listing is deleted
Actions
- Create or update a listing
- Delete a listing
About this connection
How the two tools fit together
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
GeoDirectory: Business Directory Plugin for WordPress.
Start here
Set up Fluent Support and GeoDirectory with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
- Install and set up Fluent Support and GeoDirectory on your WordPress site.
How to install the Noptin newsletter plugin
Put it together
Set up the automation in WordPress
- Choose an event from Fluent Support to start the automation.
- Choose an action from GeoDirectory in the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
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