Fluent Support → SendPulseEvents and actions

Use Fluent Support events to automate SendPulse

Choose an event from Fluent Support to start an automation, then choose from the SendPulse actions listed below. The action settings show what information you need to provide.

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Fluent Support

SendPulse

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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Add a contact to a Mailing List in SendPulse when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Add a contact to a Mailing List in SendPulse

Available in Noptin

SendPulse actions

Contacts

1 action

Remove a contact from SendPulse

Mailing Lists

2 actions

View actions

Add a contact to a Mailing List in SendPulse
Remove a contact from a Mailing List in SendPulse

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a closed Fluent Support ticket is reopened.
When a customer or agent replies to a Fluent Support ticket.

Actions

Create a Fluent Support ticket, finding or creating the customer by email.
Close an existing Fluent Support ticket.
Reopen an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

SendPulse: SendPulse is a multi-channel marketing platform that offers email marketing, web push notifications, SMS, and chatbot services. It provides tools for creating and automating marketing campaigns, managing subscriber lists, and analyzing campaign performance to help businesses improve their customer engagement and conversion rates.

What information can you send?

Connect SendPulse, then fill in the contact details it asks for. The available fields depend on your account.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site. Lists, tags, and custom fields depend on the connected SendPulse account and the audience selected.

Start here

Set up Fluent Support and SendPulse with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support and SendPulse from Noptin → Extensions. How to activate your license.
Install and set up Fluent Support on your WordPress site. Connect SendPulse in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

Choose an event from Fluent Support to start the automation.
Choose an action from SendPulse in the list above and fill in its required settings.
Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and SendPulse?

Build the automation in your WordPress dashboard with Noptin.

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