Fluent Support → Google SheetsEvents and actions

Use Fluent Support events to automate Google Sheets

Choose an event from Fluent Support to start an automation, then add or update a row in Google Sheets. The action settings show what information you need to provide.

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Fluent Support

Google Sheets

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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Add or update a row in Google Sheets when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Add or update a row in Google Sheets.

Available in Noptin

Google Sheets actions

Rows

1 action

Add or update a row in Google Sheets.

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a closed Fluent Support ticket is reopened.
When a customer or agent replies to a Fluent Support ticket.

Actions

Create a Fluent Support ticket, finding or creating the customer by email.
Close an existing Fluent Support ticket.
Reopen an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Google Sheets: Google Sheets is a web-based spreadsheet application that enables you to create, edit and share spreadsheets online. With this integration, you can automatically add and update data in your Google Sheets when certain events occur in WordPress.

What information can you send?

Choose a spreadsheet and worksheet. Noptin shows its column headings so you can decide what goes in each column.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site. Available columns come from the header row of the worksheet selected in the connected Google account.

Before you begin

Have these details ready

For Add or Update Row, you will need:

Connected Google account
Spreadsheet and worksheet
Values for the worksheet columns

Start here

Set up Fluent Support and Google Sheets with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support and Google Sheets from Noptin → Extensions. How to activate your license.
Install and set up Fluent Support on your WordPress site. Connect Google Sheets in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

Choose an event from Fluent Support to start the automation.
Select the Google account, spreadsheet, and worksheet that should receive the row.
Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and Google Sheets?

Build the automation in your WordPress dashboard with Noptin.

See plans and pricing