Fluent Support → HubSpotEvents and actions

Automate Fluent Support and HubSpot together

Use Fluent Support events to run HubSpot actions, or HubSpot events to run Fluent Support actions. Explore both lists below to choose a workflow.

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Fluent SupportFluent SupportHubSpotHubSpot
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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Add a contact to a List in HubSpot when a new Fluent Support ticket is opened

  1. Fluent SupportWhen a new Fluent Support ticket is opened.
  2. HubSpotAdd a contact to a List in HubSpot

Create or update a contact in HubSpot when a customer or agent replies to a Fluent Support ticket

  1. Fluent SupportWhen a customer or agent replies to a Fluent Support ticket.
  2. HubSpotCreate or update a contact in HubSpot

Available in Noptin

HubSpot events and actions

Webhooks

6 events

View events
  • When a HubSpot contact creation webhook is received and the contact email can be supplied or retrieved
  • When a HubSpot contact deletion webhook includes an email address; the deleted contact cannot be relied on for an email lookup
  • When a HubSpot contact property changes and the contact email can be supplied or retrieved
  • When a HubSpot deal creation webhook includes the recipient email address
  • When a HubSpot deal deletion webhook includes the recipient email address
  • When a HubSpot deal property change webhook includes the recipient email address

Contacts

2 actions

View actions
  • Create or update a contact in HubSpot
  • Remove a contact from HubSpot

Lists

2 actions

View actions
  • Add a contact to a List in HubSpot
  • Remove a contact from a List in HubSpot

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

  • When a new Fluent Support ticket is opened.
  • When a Fluent Support ticket is closed.
  • When a closed Fluent Support ticket is reopened.
  • When a customer or agent replies to a Fluent Support ticket.

Actions

  • Create a Fluent Support ticket, finding or creating the customer by email.
  • Close an existing Fluent Support ticket.
  • Reopen an existing Fluent Support ticket.
  • Reply to an existing Fluent Support ticket as a support agent.

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

HubSpot: HubSpot is a comprehensive inbound marketing, sales, and customer service platform that provides tools for CRM, email marketing, content management, and analytics to help businesses attract, engage, and delight customers.

What information can you send?

Connect HubSpot, then fill in the contact details it asks for. The available fields depend on your account.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site. Lists, tags, and custom fields depend on the connected HubSpot account and the audience selected.

Start here

Set up Fluent Support and HubSpot with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for Fluent Support and HubSpot from Noptin → Extensions. How to activate your license.
  3. Install and set up Fluent Support on your WordPress site. Connect HubSpot in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from Fluent Support to start the automation.
  2. Choose an action from HubSpot in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and HubSpot?

Build the automation in your WordPress dashboard with Noptin.

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