Fluent Support → WordPress UsersEvents and actions

Automate Fluent Support and WordPress Users together

Use Fluent Support events to run WordPress Users actions, or WordPress Users events to run Fluent Support actions. Explore both lists below to choose a workflow.

Already using Noptin? Learn how to create an automation rule.

Fluent SupportFluent SupportWordPress UsersWordPress Users
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Supported triggers and actions

Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.

When this happens (5)

  • Fluent SupportWhen a new Fluent Support ticket is opened.
  • Fluent SupportWhen a Fluent Support ticket is closed.
  • Fluent SupportWhen a customer or agent replies to a Fluent Support ticket.
  • WordPress UsersWhen someone creates a new account
  • WordPress UsersWhen a user account is deleted

Do this (5)

  • Fluent SupportCreate a Fluent Support ticket, finding or creating the customer by email.
  • Fluent SupportClose an existing Fluent Support ticket.
  • Fluent SupportReply to an existing Fluent Support ticket as a support agent.
  • WordPress UsersCreate or update a user account
  • WordPress UsersDelete a user account
View all triggers and actions (21)

When this happens (7)

  • WordPress UsersWhen a certain role is added to a user
  • WordPress UsersWhen a certain role is removed from a user
  • Fluent SupportWhen a closed Fluent Support ticket is reopened.
  • WordPress UsersWhen a user profile is updated
  • WordPress UsersWhen user's role is changed
  • WordPress UsersWhen someone logs in to their account
  • WordPress UsersWhen a user resets their password

Do this (4)

  • WordPress UsersAdd a role to a user
  • WordPress UsersRemove a role from a user
  • Fluent SupportReopen an existing Fluent Support ticket.
  • WordPress UsersSet a user's role

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

WordPress Users: Send a bulk email to your WordPress Users. You can filter recipients by their user roles or custom fields.

Start here

Set up Fluent Support and WordPress Users with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for Fluent Support and WordPress Users from Noptin → Extensions. How to activate your license.
  3. Install and set up Fluent Support on your WordPress site.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from Fluent Support to start the automation.
  2. Choose an action from WordPress Users in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

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