Fluent Support → KlaviyoEvents and actions

Use Fluent Support events to automate Klaviyo

Choose an event from Fluent Support to start an automation, then choose from the Klaviyo actions listed below. The action settings show what information you need to provide.

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Fluent Support

Klaviyo

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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Create or update a profile in Klaviyo when a new Fluent Support ticket is opened

When a new Fluent Support ticket is opened.
Create or update a profile in Klaviyo

Add a profile to a List in Klaviyo when a customer or agent replies to a Fluent Support ticket

When a customer or agent replies to a Fluent Support ticket.
Add a profile to a List in Klaviyo

Available in Noptin

Klaviyo actions

Profiles

2 actions

View actions

Create or update a profile in Klaviyo
Remove a profile from Klaviyo

Lists

2 actions

View actions

Add a profile to a List in Klaviyo
Remove a profile from a List in Klaviyo

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a closed Fluent Support ticket is reopened.
When a customer or agent replies to a Fluent Support ticket.

Actions

Create a Fluent Support ticket, finding or creating the customer by email.
Close an existing Fluent Support ticket.
Reopen an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

Klaviyo: Klaviyo is an email marketing and SMS platform that integrates with e-commerce stores to enable personalized and data-driven communication, helping businesses engage customers, increase sales, and drive growth through targeted campaigns.

What information can you send?

Connect Klaviyo, then fill in the contact details it asks for. The available fields depend on your account.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site. Lists, tags, and custom fields depend on the connected Klaviyo account and the audience selected.

Start here

Set up Fluent Support and Klaviyo with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support and Klaviyo from Noptin → Extensions. How to activate your license.
Install and set up Fluent Support on your WordPress site. Connect Klaviyo in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

Choose an event from Fluent Support to start the automation.
Choose an action from Klaviyo in the list above and fill in its required settings.
Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Fluent Support and Klaviyo?

Build the automation in your WordPress dashboard with Noptin.

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