Add a user to an access group when a customer or agent replies to a Fluent Support ticket
When a customer or agent replies to a Fluent Support ticket.
Add a user to an access group
Fluent Support → SureMembersEvents and actions
Automate Fluent Support and SureMembers together
Use Fluent Support events to run SureMembers actions, or SureMembers events to run Fluent Support actions. Explore both lists below to choose a workflow.
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Automation ideas
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Available in Noptin
Fluent Support events and actions
Fluent Support
4 events · 3 actions
View events and actions
Events
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a closed Fluent Support ticket is reopened.
- When a customer or agent replies to a Fluent Support ticket.
Actions
- Close an existing Fluent Support ticket.
- Reopen an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
Available in Noptin
SureMembers events and actions
Memberships
3 events · 2 actions
View events and actions
Events
- When a user is added to an access group
- When a user is removed from an access group
- When an access group is published
Actions
- Add a user to an access group
- Remove a user from an access group
About this connection
How the two tools fit together
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
SureMembers: A simple yet powerful way to add content restriction to your website.
Start here
Set up Fluent Support and SureMembers with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for Fluent Support and SureMembers from Noptin → Extensions. How to activate your license.
- Install and set up Fluent Support and SureMembers on your WordPress site.
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Put it together
Set up the automation in WordPress
- Choose a Fluent Support event to start the automation.
- Choose a SureMembers action from the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
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