Change a user's membership level when a new Fluent Support ticket is opened
When a new Fluent Support ticket is opened.
Change a user's membership level
Fluent Support → Paid Memberships ProEvents and actions
Automate Fluent Support and Paid Memberships Pro together
Use Fluent Support events to run Paid Memberships Pro actions, or Paid Memberships Pro events to run Fluent Support actions. Explore both lists below to choose a workflow.
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Fluent Support→Paid Memberships Pro
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Automations
Ways to connect these tools
These are examples. Available fields depend on the event and the choices on your site or connected account.
Available in Noptin
Fluent Support events and actions
Fluent Support
4 events · 4 actions
View events and actions
Events
- When a new Fluent Support ticket is opened.
- When a Fluent Support ticket is closed.
- When a closed Fluent Support ticket is reopened.
- When a customer or agent replies to a Fluent Support ticket.
Actions
- Create a Fluent Support ticket, finding or creating the customer by email.
- Close an existing Fluent Support ticket.
- Reopen an existing Fluent Support ticket.
- Reply to an existing Fluent Support ticket as a support agent.
Available in Noptin
Paid Memberships Pro events and actions
Memberships
2 events · 2 actions
View events and actions
Events
- When a user's membership level changes
- When a user's membership level is cancelled
Actions
- Change a user's membership level
- Cancel a user's membership level
About this connection
How the two tools fit together
Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.
Paid Memberships Pro: The most complete member management and membership subscriptions plugin for WordPress.
Start here
Set up Fluent Support and Paid Memberships Pro with Noptin
- Install the free Noptin plugin on your WordPress site.
- Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
- Install and set up Fluent Support and Paid Memberships Pro on your WordPress site.
How to install the Noptin newsletter plugin
Put it together
Set up the automation in WordPress
- Choose an event from Fluent Support to start the automation.
- Choose an action from Paid Memberships Pro in the list above and fill in its required settings.
- Match the details from the first step to the fields in the second. Run a test, then turn on the rule.
Follow the automation rules guide if you need help creating the rule.
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