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Fluent Support → ActiveCampaignEvents and actions

Automate Fluent Support and ActiveCampaign together

Use Fluent Support events to run ActiveCampaign actions, or ActiveCampaign events to run Fluent Support actions. Explore both lists below to choose a workflow.

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Fluent SupportFluent SupportActiveCampaignActiveCampaign
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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Tag a contact in ActiveCampaign when a customer or agent replies to a Fluent Support ticket

  1. Fluent SupportWhen a customer or agent replies to a Fluent Support ticket.
  2. ActiveCampaignTag a contact in ActiveCampaign

Choose the tag in the action settings. Turn on the create-new-contact option if the contact does not exist yet.

Add a contact to a List in ActiveCampaign when a new Fluent Support ticket is opened

  1. Fluent SupportWhen a new Fluent Support ticket is opened.
  2. ActiveCampaignAdd a contact to a List in ActiveCampaign

Create or update a contact in ActiveCampaign when a closed Fluent Support ticket is reopened

  1. Fluent SupportWhen a closed Fluent Support ticket is reopened.
  2. ActiveCampaignCreate or update a contact in ActiveCampaign

Add a contact to an Automation in ActiveCampaign when a customer or agent replies to a Fluent Support ticket

  1. Fluent SupportWhen a customer or agent replies to a Fluent Support ticket.
  2. ActiveCampaignAdd a contact to an Automation in ActiveCampaign

Available in Noptin

ActiveCampaign events and actions

Webhooks

12 events

View events
  • When a contact is added in ActiveCampaign
  • When a contact unsubscribes in ActiveCampaign
  • When a contact is updated in ActiveCampaign
  • When a note is added to an ActiveCampaign contact
  • When a tag is added to an ActiveCampaign contact
  • When a tag is removed from an ActiveCampaign contact
  • When a contact opens an ActiveCampaign campaign
  • When a contact clicks a link in an ActiveCampaign campaign
  • When a contact replies to an ActiveCampaign campaign
  • When a contact forwards an ActiveCampaign campaign through its forward link
  • When a contact shares an ActiveCampaign campaign
  • When an ActiveCampaign campaign email to a contact bounces

Contacts

1 action

  • Create or update a contact in ActiveCampaign

Lists

2 actions

View actions
  • Add a contact to a List in ActiveCampaign
  • Remove a contact from a List in ActiveCampaign

Tags

2 actions

View actions
  • Tag a contact in ActiveCampaign
  • Remove a Tag from a contact in ActiveCampaign

Automations

2 actions

View actions
  • Add a contact to an Automation in ActiveCampaign
  • Remove a contact from an Automation in ActiveCampaign

Available in Noptin

Fluent Support events and actions

Fluent Support

4 events · 4 actions

View events and actions

Events

  • When a new Fluent Support ticket is opened.
  • When a Fluent Support ticket is closed.
  • When a closed Fluent Support ticket is reopened.
  • When a customer or agent replies to a Fluent Support ticket.

Actions

  • Create a Fluent Support ticket, finding or creating the customer by email.
  • Close an existing Fluent Support ticket.
  • Reopen an existing Fluent Support ticket.
  • Reply to an existing Fluent Support ticket as a support agent.

About this connection

How the two tools fit together

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

ActiveCampaign: ActiveCampaign is a comprehensive customer experience automation platform that combines email marketing, automation, sales automation, and CRM functionalities to help businesses improve customer engagement and streamline operations.

What information can you send?

Connect ActiveCampaign, then fill in the contact details it asks for. The available fields depend on your account.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site. Lists, tags, and custom fields depend on the connected ActiveCampaign account and the audience selected.

Start here

Set up Fluent Support and ActiveCampaign with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for Fluent Support and ActiveCampaign from Noptin → Extensions. How to activate your license.
  3. Install and set up Fluent Support on your WordPress site. Connect ActiveCampaign in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from Fluent Support to start the automation.
  2. Choose an action from ActiveCampaign in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Explore each add-on

See what else you can do

ActiveCampaign integration details Fluent Support integration details

More ways to connect your tools

Explore related automations

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Browse all Noptin integrations to find another starting point or destination.

Ready to connect Fluent Support and ActiveCampaign?

Build the automation in your WordPress dashboard with Noptin.

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