Gravity Forms → Fluent SupportEvents and actions

Use Gravity Forms submissions to automate Fluent Support

When a specific Gravity Forms form is submitted, start an automation, then choose from the Fluent Support actions listed below. The action settings show what information you need to provide.

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Fluent Support events and actions

Fluent Support

4 events · 3 actions

View events and actions

Events

When a new Fluent Support ticket is opened.
When a Fluent Support ticket is closed.
When a closed Fluent Support ticket is reopened.
When a customer or agent replies to a Fluent Support ticket.

Actions

Close an existing Fluent Support ticket.
Reopen an existing Fluent Support ticket.
Reply to an existing Fluent Support ticket as a support agent.

Available in Noptin

Gravity Forms events

Forms

1 event

When a specific Gravity Forms form is submitted.

About this connection

How the two tools fit together

Gravity Forms: Easily create web forms and manage form entries within the WordPress admin.

Fluent Support: Add a newsletter subscription checkbox to your Fluent support form or automatically add new support submissions to your newsletter or CRM.

What information can you send?

First choose the Gravity Forms form. Noptin then shows the answers that form collects, so you can send the right ones to Fluent Support.

Available details depend on the Fluent Support event or action you choose and any fields configured on your site.

Start here

Set up Gravity Forms and Fluent Support with Noptin

Install the free Noptin plugin on your WordPress site.
Activate your Noptin license, then install the Noptin add-on for Fluent Support from Noptin → Extensions. How to activate your license.
Install and set up Gravity Forms and Fluent Support on your WordPress site.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

Select the Gravity Forms form whose submissions should start the automation.
Choose a Fluent Support action from the list above and fill in its required settings.
Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

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