Contact form confirmation with reply timing
After someone sends a contact request, email them to confirm it was received and tell them when to expect a response. This removes uncertainty and feels more professional.
How to Set Up Gravity Forms Confirmation Emails
If you've not yet installed Noptin, you can install it as shown in the video below or follow our installation guide.
In your WordPress admin dashboard, go to Noptin → Email Campaigns → Automated Emails and create a new automated email. You will see the option to generate the email with AI or create it manually.
If you decide to generate with AI, paste the sample prompt below, review the output, and adjust the copy to match your brand.
AI Prompt
Write a friendly confirmation email for someone who has just submitted a Gravity Forms form. Confirm that the form was received and explain the next step in simple language.
Noptin will generate the email content, subject line, and layout based on the prompt, but you can edit all of it before saving the email and activating the workflow.
If you decide to create the email manually, click on the "Continue without AI" button then follow these steps.
Create the email without AI
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1
Choose the trigger
Within the Noptin automation modal, locate the forms category and toggle the Gravity Forms Form > Submitted event.
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2
Select the email recipient
Next, choose User as the recipient.
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3
Select a template
Finally, select the template you want to use for the email. You can customize the design and copy later, so just pick the one that's closest to what you want.
Noptin will create the automated email then open the email editor so you can customize the content, design, and subject line before activating it.
Tips for Better Gravity Forms Confirmation Emails
Send the email right away so the user knows the form worked and their message was received.
Repeat the key details from the submission in a short summary so they can confirm everything looks right.
Use plain, reassuring language and explain what happens next, such as when they should expect a reply.
Gravity Forms Confirmation Email Examples
These examples make the workflow more concrete and help the page feel genuinely useful.
Quote request confirmation
If the form is for quotes, send a short recap of the request and explain the next step, such as review or proposal delivery. That helps people feel looked after.
Application receipt email
For application forms, confirm that the application was submitted successfully and give a realistic review timeline. It is a simple way to build trust from the start.
Frequently asked questions
What should a Gravity Forms confirmation email include?
It should confirm the form was received, summarize the important details, and tell the user what happens next.
Should I include the submitted details in the email?
Yes, but keep it short. Include only the main details so the email stays easy to read.
How do I make the email sound less robotic?
Use simple language, address the user by name when possible, and write like a real person explaining the next step.
Send better Gravity Forms confirmations
Use Noptin to send quick, helpful Gravity Forms confirmation emails that reassure users and reduce repeat submissions.