Easy Digital Downloads → WhatsAppEvents and actions

Use Easy Digital Downloads events to automate WhatsApp

Choose an event from Easy Digital Downloads to start an automation, then choose from the WhatsApp actions listed below. The action settings show what information you need to provide.

Already using Noptin? Learn how to create an automation rule.

Easy Digital DownloadsEasy Digital DownloadsWhatsAppWhatsApp
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Automations

Ways to connect these tools

These are examples. Available fields depend on the event and the choices on your site or connected account.

Send an approved WhatsApp template with personalized parameters to a recipient phone number when an EDD payment is complete

  1. Easy Digital DownloadsWhen an EDD payment is complete
  2. WhatsAppSend an approved WhatsApp template with personalized parameters to a recipient phone number.

Send a WhatsApp text message within 24 hours of the recipient's latest WhatsApp message to your business when an EDD payment is abandoned

  1. Easy Digital DownloadsWhen an EDD payment is abandoned
  2. WhatsAppSend a WhatsApp text message within 24 hours of the recipient's latest WhatsApp message to your business.

Supported triggers and actions

Choose a trigger, then combine actions in the order you need. For a quicker setup, describe what you want to Noptin’s AI and let it build your automation rule.

When this happens (8)

  • Easy Digital DownloadsWhen an EDD payment is complete
  • Easy Digital DownloadsWhen an EDD payment is refunded
  • Easy Digital DownloadsWhen an EDD payment is abandoned
  • Easy Digital DownloadsWhen an EDD download is bought or refunded
  • Easy Digital DownloadsWhen an EDD order is created
  • Easy Digital DownloadsWhen an EDD payment is pending
  • Easy Digital DownloadsWhen an EDD payment is processing
  • Easy Digital DownloadsWhen an EDD payment is partially refunded

Do this (2)

  • WhatsAppSend an approved WhatsApp template with personalized parameters to a recipient phone number.
  • WhatsAppSend a WhatsApp text message within 24 hours of the recipient's latest WhatsApp message to your business.
View all triggers and actions (22)

When this happens (12)

  • Easy Digital DownloadsWhen an EDD payment is revoked
  • Easy Digital DownloadsWhen an EDD payment fails
  • Easy Digital DownloadsWhen an EDD customer is created
  • Easy Digital DownloadsWhen an EDD email address is added to a customer
  • Easy Digital DownloadsWhen an EDD discount code is created
  • Easy Digital DownloadsWhen an EDD discount code is used
  • Easy Digital DownloadsWhen an EDD discount code is activated
  • Easy Digital DownloadsWhen an EDD discount is de-activated
  • Easy Digital DownloadsWhen an EDD discount expires
  • Easy Digital DownloadsWhen an EDD discount is deleted
  • Easy Digital DownloadsWhen an EDD download is created
  • Easy Digital DownloadsWhen an EDD download is deleted

About this connection

How the two tools fit together

Easy Digital Downloads: Add a newsletter subscription checkbox to your EDD checkout form or automatically add new EDD customers to your newsletter or CRM.

WhatsApp: Connect a sending Phone Number ID and manually supplied access token directly to Meta's Cloud API.

What information can you send?

Write the WhatsApp message and add details from the event that starts this automation.

Available details depend on the Easy Digital Downloads event or action you choose and any fields configured on your site.

Start here

Set up Easy Digital Downloads and WhatsApp with Noptin

  1. Install the free Noptin plugin on your WordPress site.
  2. Activate your Noptin license, then install the Noptin add-on for WhatsApp from Noptin → Extensions. How to activate your license.
  3. Install and set up Easy Digital Downloads on your WordPress site. Connect WhatsApp in Noptin using the account or server details requested in its settings.

See how to install a premium extension.

How to install the Noptin newsletter plugin

Put it together

Set up the automation in WordPress

  1. Choose an event from Easy Digital Downloads to start the automation.
  2. Choose an action from WhatsApp in the list above and fill in its required settings.
  3. Match the details from the first step to the fields in the second. Run a test, then turn on the rule.

Follow the automation rules guide if you need help creating the rule.

Ready to connect Easy Digital Downloads and WhatsApp?

Build the automation in your WordPress dashboard with Noptin.

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